ac363 Terms and Conditions

1.1 Parties to the Agreement

These terms and conditions apply between the ac363 platform ("Company", "we", "us") and any registered or unregistered user ("you", "member"). By visiting ac363's website ac363.lat, creating an account, or using any of our services, you are considered to have fully accepted these terms.

1.2 Age Requirement and Eligibility

• You have the legal right to participate in online gaming activities in your area of residence.
• Only one personal account may be operated — multiple accounts are strictly prohibited.
• You are not voluntarily registered as self-excluded on any welfare organization's list.

1.3 Changes to Terms

ac363 reserves the right to change, amend, or update these terms and conditions at any time. Changes take effect from the date they are published on the website. Continued use of the platform after updated terms are published will be considered acceptance of those changes.

2.1 Registration Process

When creating an account, you must provide the following information accurately:

• Full legal name (as shown on your national ID card)
• A valid and active email address
• An active mobile number
• Date of birth (must be 21 years or older)
• A secure password

2.2 Identity Verification (KYC)

ac363 may request to verify your identity at any time. You may be required to provide any one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• A recent utility bill (for address verification)

Withdrawal access may be limited or suspended until verification is complete.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Allowing any other person to use your account is not permitted. If you suspect unauthorized access to your account, notify our support team immediately.

3.1 Deposit

• Minimum deposit amount: ৳100 (per method)
• Supported methods: bKash, Nagad, Rocket, Upay and bank transfer
• Deposits are generally credited to your account instantly.
• If deposit details are not provided correctly, the transaction may fail or be delayed.
• Depositing using a third-party account is strictly prohibited.

3.2 Withdrawal

• Minimum withdrawal amount: ৳1,000
• Processing time: generally within 5-30 minutes
• Withdrawals can only be made to the same payment method used for the deposit.
• Account verification must be completed before submitting a withdrawal request.
• In cases of suspicious activity, withdrawals may be temporarily suspended pending investigation.

3.3 Currency and Conversion

All transactions on ac363 are conducted in Bangladeshi Taka (BDT / ৳). No currency conversion fees or hidden charges apply. However, your bank or mobile banking provider may impose their own fees, which are entirely your responsibility.

4.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit up to ৳20,000. The following conditions apply to claim this bonus:

• Wagering requirement: The bonus amount must be wagered at least 15 times before withdrawal.
• The bonus option must be selected at the time of making the first deposit.
• Only one welcome bonus applies per account, per device, and per IP address.
• ac363 may set a maximum bet limit on bets placed using bonus funds.

4.2 VIP Cashback Program

Cashback benefits are available across ac363's three VIP tiers:

• Bronze: up to 0.3% cashback per week
• Silver: up to 0.7% cashback per week
• Gold: up to 1.0% cashback per week

Higher VIP tiers can be reached through active play and regular participation. Cashback amounts are credited to your account at the start of each week.

4.3 Bonus Abuse Policy

Artificial or fraudulent transactions made with the intent of gaining bonus benefits are strictly prohibited. ac363 reserves the right to cancel bonuses and suspend accounts in the following cases:

• Claiming bonuses using multiple accounts
• Multiple bonus withdrawals by family members or from the same device
• Using low-risk betting strategies to meet bonus wagering requirements
• Providing false or incomplete information

5.1 Game Operation and Results

The results of all games on the ac363 platform are determined by an automated system and are completely impartial. If a game is interrupted mid-session due to a technical issue, the decision of the ac363 support team will be considered final. Once a bet is confirmed, it cannot be changed or cancelled.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in permanent account closure:

• Placing bets using software bots or automated programs
• Exploiting weaknesses or errors in the game system for an advantage
• Colluding with other players
• Attempting to withdraw funds gained from any technical error
• Money laundering or illegal financial activities

5.3 Dispute Resolution

If a dispute arises regarding a game result or transaction, notify the support team via live chat or email within 72 hours of the incident. Server logs and database records will be considered final evidence in resolving disputes. ac363's decision in such matters is final and binding.

6.1 Acceptable Use

• Provide all information truthfully and accurately.
• Do not place bets without sufficient balance in your account.
• Follow all rules and procedures of the platform.
• Treat support staff with respect in live chat.

6.2 Prohibited Conduct

• Threatening, harassing, or attacking other users with offensive language
• Creating an account using a false identity or another person's information
• Using the platform for criminal purposes
• Attempting to upload or transmit viruses or harmful software
• Copying or distributing platform content without authorization

7.1 Service Availability

ac363 may temporarily suspend service due to maintenance, technical issues, or third-party service disruptions. ac363 is not liable for any loss or inconvenience caused by such interruptions. However, we are always committed to ensuring uninterrupted service.

7.2 Right to Act

ac363 reserves the right to suspend, restrict, or close any account if the company determines that the terms have been violated or that the platform's security has been compromised. Before taking such action, ac363 will endeavor to notify the user, though in urgent situations measures may be taken without prior notice.

8.1 Data Collection and Use

ac363 collects data relating to your registration information, transaction history, and gaming activity. This information is used solely for account management, fraud prevention, and service improvement. Data is not sold to third parties. For more details, read our Privacy Policy.

8.2 Cookies and Tracking

ac363 uses cookies to ensure the proper functioning of the website and to improve the user experience. By continuing to use the site, you are considered to have consented to the use of cookies. Cookies can be disabled in your browser settings, though this may limit some platform functionality.

9.1 Self-Restriction Tools

ac363 provides users with the following features:

• Setting daily, weekly, or monthly deposit limits
• Setting time limits for gaming sessions
• Temporary self-exclusion (cooling-off period)
• Permanent self-exclusion

To use these features or to learn more, visit our Responsible Gaming page or contact us via 24/7 live chat.

9.2 Advisory Guidelines

• Only play with money you can afford to lose.
• Play for entertainment, not as a way to earn money.
• Do not play games while under the influence of alcohol or any other substance.
• Take a break if you feel it is having a negative effect on your family relationships or work life.
• If you suspect a gambling problem, seek professional help.

10.1 Applicable Law

These terms and conditions and any disputes arising under them will be governed by applicable international online gaming law. ac363 is committed to complying with all applicable regulations as a safe and reliable platform.

10.2 Severability

If any provision of these terms is declared invalid or unenforceable by a competent court or authority, that provision will be severed from the terms. All remaining provisions will continue in full force and effect.

10.3 Entire Agreement

These terms and conditions, the Privacy Policy, and the Responsible Gaming Policy together constitute the entire agreement between ac363 and you. Any prior oral or written understandings are replaced by this agreement.

10.4 Contact

If you have any questions or comments about these terms, please contact us:

• 24/7 Live Chat Support
• [email protected]